Home → Problems →

Adobe Flash Error

Bradley

29 Aug, 2010 06:12 PM via web

Admin Functions

• Edit
• Remove

I installed the latedt version of Flash and am still having a problem,

1. Support Staff 2 Posted by Dustin R. on 29 Aug, 2010 10:09 PM

   

   Hi Bradley,

   I'm sorry to hear that you're having trouble opening KidZui. I recommend removing Adobe Flash completely from your computer, then re-installing it again to see if this will resolve your error message. To remove Flash, please visit http://kb2.adobe.com/cps/141/tn_14157.html and locate the Flash Removal Tool for your computer. Download and run the tool to remove Flash from your computer. Once complete, please visit www.adobe.com and click on the Get Adobe Flash Player button to re-install Flash again. Please note that depending on the version of KidZui that you're using, you will need to install Flash using a specific web browser. If you're using:

   KidZui for Windows: Flash must be installed using Internet Explorer KidZui for Mac: Flash must be installed using Safari KidZui add-on for Firefox: Flash must be installed using Mozilla Firefox

   If you continue having trouble opening KidZui after re-installing Flash, please let us know.

   Thanks,

   Dustin
   KidZui CS

   Admin Functions

   • Edit
   • Remove

2. Dustin R. closed this discussion on 29 Aug, 2010 10:09 PM.

Comments are currently closed for this discussion. You can start a new one.