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adobe flash player

Kandra Bowman

29 Aug, 2010 04:50 PM via web

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I have downloaded this player and it still says that I need it? What do I do now?

1. Support Staff 2 Posted by Dustin R. on 29 Aug, 2010 10:03 PM

   

   Hi Kandra,

   Flash can be kind of picky about how it is installed, so if you are still receiving a Flash error, I recommend completely removing Flash from your computer before re-installing it. To remove Flash, please visit http://kb2.adobe.com/cps/141/tn_14157.html and locate the removal tool for your computer. Download the tool and run it to remove Flash. Once Flash has been removed, please visit www.adobe.com and click the Get Adobe Flash Player button to re-install Flash. Please note that depending on the version of KidZui that you're using, you will need to install Flash using a specific web browser. If you're using:

   KidZui for Windows: Flash must be installed using Internet Explorer KidZui for Mac: Flash must be installed using Safari KidZui add-on for Firefox: Flash must be installed using Mozilla Firefox

   Please let us know if you continue having trouble logging into KidZui.

   Thanks,

   Dustin
   KidZui CS

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2. Dustin R. closed this discussion on 29 Aug, 2010 10:03 PM.

3. shakai1014 re-opened this discussion on 29 Aug, 2010 10:07 PM

4. 3 Posted by shakai1014 on 29 Aug, 2010 10:07 PM

   

   I did all of the above. Anymore ideas?
   Sent via BlackBerry by AT&T

   -----Original Message-----
   From: "Dustin R." <***@tenderapp.com>
   Date: Sun, 29 Aug 2010 18:05:33
   To: ***@yahoo.com<***@yahoo.com>
   Subject: Re: adobe flash player [Problems]

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5. Dustin R. closed this discussion on 29 Aug, 2010 10:34 PM.

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