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Adobe Flash Player

Jennifer

29 Aug, 2010 04:35 PM via web

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When I try to open Kidzui on Firefox, it tells me that I need Adobe Flash Player 8.0 or greater. I go to the website and download it, but it still tells me that I need to download it.

1. Support Staff 2 Posted by Dustin R. on 29 Aug, 2010 09:57 PM

   

   Hi Jennifer,

   I'm sorry to hear that you're having trouble opening KidZui. I recommend removing Adobe Flash from your computer before trying to re-install it again. In order to remove Flash, please visit http://kb2.adobe.com/cps/141/tn_14157.html and locate the Flash Removal Tool for your system. Download and run the tool to remove Adobe Flash. Once Flash has been removed, please visit www.adobe.com and click on the Get Adobe Flash Player button to re-install Flash. Please note that you will need to install Flash with a specific web browser, depending on the version of KidZui that you're using. If you're using:

   KidZui for Windows: Flash must be installed using Internet Explorer KidZui for Mac: Flash must be installed using Safari KidZui add-on for Firefox: Flash must be installed using Mozilla Firefox

   If you continue to have trouble opening KidZui, please let us know.

   Thanks,

   Dustin
   KidZui CS

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2. Dustin R. closed this discussion on 29 Aug, 2010 09:57 PM.

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