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sue

13 Mar, 2010 01:52 PM via web

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didnt get activation e mail

1. 2 Posted by renee' on 13 Mar, 2010 09:38 PM

   

   Do you have comcast? I was trying to get my free 60-day trial and did not receive my activation e-mail either. I had to use my aol account and now i have just the basic version.

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2. 3 Posted by Sean D. on 15 Mar, 2010 01:11 AM

   

   Hello Sue,

   According to our records you didn't complete the Zui creation process and this is the reason you have not received an activation email.
   

   Please open the KidZui browser and click on the Create New Zui button located along the bottom of the browser. Please follow these steps, making sure to use ***@comcast.net as the parent email. Once you complete this process you'll receive an activation email and then your kids will be able to log in to KidZui.

   If you have any issues please let us know as we are happy to help.

   Thanks,
   Sean D.
   KidZui CS

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3. Sean D. closed this discussion on 15 Mar, 2010 01:11 AM.

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