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content hidden behind other windows

byron

19 Jun, 2010 05:47 PM via web

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When I try to access any of the menu choices on the bottom, such as edit zui, the edit zui screen is covered up by other windows. It can be seen underneath, but I cannot find a way to close the windows covering it.

I am running Windows 7, and Chrome is the default browser. I tried making IE the default browser, but I had the same problem. I tried reinstalling Kidzui using the administrator account, and also reinstalling Flash.

1. 2 Posted by Sean D. on 21 Jun, 2010 08:30 PM

   

   Hello Byron,

   We are sorry to hear that you are experiencing issues. It appears that the issue may not be exclusive to you. I have notified out engineering department and they will be investigating the issue immediately.

   Thank you for your patience.

   Best regards,

   Sean
   KidZui CS

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2. 3 Posted by andi on 23 Jun, 2010 07:34 PM

   

   same problem here also.

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3. 4 Posted by Sean D. on 23 Jun, 2010 07:39 PM

   

   Hello,

   Our engineering department released a fixed for this issue yesterday. You should find your versions of KidZui automatically updating next time you open them.

   You can also redownload from www.kidzui.com/download if you like. The new download will install over your current version.

   Please let us know if you are still having problems.

   Thanks,

   Sean
   KidZui CS

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4. Sean D. closed this discussion on 23 Jun, 2010 07:39 PM.

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